Has anyone had the same trouble as us with the ultimate bumblebee transformer car/robot toy?

we paid �80 for the toy for a 9 year old boy. we have found it extremley difficult to transform it from robot to car we ended up taking it to a neighbour (adult) who is usually a gadget expert but it took him an hour to complete. we can not take it back to Argos because the box was damaged with cutting the wire packaging so we don't know if toy is faulty or if they are made to test your patience but it certainly as not been much fun for the child as anyone had the same problems